Support

Write to necipaky@icloud.com. One person reads that inbox, usually within a couple of days. Telling us your device, iOS version and the app version (Settings, at the bottom) saves a round trip.

I bought VIP but it is gone

Open Settings → VIP Room → Restore Purchases, or the same button at the bottom of the purchase screen, while signed in to the Apple account you bought it with. That is also the fix after reinstalling or moving to a new phone. If it still does not come back, write to us with the date of purchase.

The purchase went through but rooms are not VIP yet

The store tells our server about the purchase a moment later — usually seconds. The purchase screen says so while it waits. If a room you host is still not VIP after a minute, close and reopen the app.

The room code does not work

Codes are five characters and deliberately avoid look-alikes — there is no I, no O, no 0 and no 1 in the alphabet, so if you think you see one it is something else. A code only works while the room is still in the lobby: once the host starts the game nobody else can join, and a lobby nobody starts expires after two hours. Everyone also needs an internet connection — the game is played in one room, but it is not played offline.

Someone left in the middle of a game

The round keeps going. Phases advance on a server timer, so a player who closes the app, or even the host leaving, does not freeze the table. A player who comes back finds the game where it is now.

How do I change my nickname?

Settings → Nickname. The new name applies to rooms you join from then on; a room you are already in keeps the name you had when you joined.

Sound, vibration, language, dark mode

All in Settings, each one separate. Note that in-game screens take their colour from the phase of the game — night is dark, day is light — regardless of the appearance setting. That is deliberate: the background is how you tell, at a glance, what time it is in the village.

I want my data deleted

Settings → Delete my data. It wipes the device immediately and signs you out; the server side is processed within 48 hours. Details in the Privacy Policy. If you already deleted the app, email necipaky@icloud.com with the nickname you used and roughly when you played.

How do I report a nickname or a player?

Email necipaky@icloud.com with the room code, the nickname and roughly when it happened. The rules are in the Terms of Use.

How many people do I need?

Four at the least, sixteen at the most, all in the same room with their own phones. It is not an online game against strangers — there is no matchmaking and no chat, because the talking happens out loud.